North American Retail Chain

Challenge

A mid-size retailer sourced home décor from 12 suppliers and 15 CBM LCL cargo across Guangdong. Mixed LCL volumes caused inconsistent transit times and fragmented tracking across forwarders.

Solution

TENCO consolidated all supplier pickups at our Shenzhen CFS, unified export documentation, and shipped weekly LCL sailings to Los Angeles with a dedicated account manager.

Results

Freight cost reduction

32%

On-time delivery rate

97%

Suppliers consolidated

12